Delivery Head - CIO Management
September-2023 till Present
Platform Modernization & Technical Debt Reduction: Orchestrated the strategic engineering blueprint to consolidate and modernize 120+ legacy custom applications into a highly scalable, resilient Microservices based Architecture (SOA).
Next-Gen AI Platform Engineering: Directed the architecture and deployment of enterprise-grade AI solutions, utilizing Agent Orchestration, Custom RAG-based systems, and Model Context Protocol (MCP) to drive back-office operational efficiencies.
Engineering Maturity & API Governance: Evaluated and implemented unified Integration Platforms using GCP Apigee and App Integration, streamlining secure, cross-application data flows across global product ecosystems.
UX Transformation: Led cross-functional mobility engineering teams to design and deploy high-impact Android, iOS, and Flutter solutions, earning the organization's prestigious Star Award for user experience excellence.
Director – Digital Transformation
February-2023 till March-2023
In my capacity as Director, I assumed leadership of the US Division within the Digital Transformation Business Unit at Critical River Pvt Ltd. To learn more about this role and my accomplishments, please click on the logo.
Director – IT Applications
September-2022 till January-2023
As Director at Cyient Ltd, I was responsible for the management of internal IT applications and played a pivotal role in proposing Digital Transformation strategies. To learn more about this role and my contributions, please click on the logo.
Senior Program Manager
August-2010 till September-2022
Global Core Product Ownership: Commanded the end-to-end engineering, lifecycle delivery, and rollout of a mission-critical Transportation Management System (TMS) for a Tier-1 Global Freight Forwarder.
Deep Supply Chain Domain Architecture: Cultivated deep functional ownership over core maritime, air and land logistics modules, including Customer Quotes, Order Booking, Shipment Processing, Customs Handling, Carrier Rates, and Multi-Modal Shipment Accounting.
Logistics AI & Route Optimization: Spearheaded predictive intelligence frameworks, embedding specialized AI models for Route Optimization, Quote Win/Loss prediction, and automated intelligent document extraction for supplier invoice processing.
Complex Financial System Integrations: Architected high-integrity interfaces bridging core operations with global financial frameworks, establishing seamless data handshakes with Oracle Financials, India GST compliance engines, and Customer EDI networks.
Global Matrix Leadership: Managed high-performing engineering hubs across Asia, Europe, Middle East, and the Americas, establishing a culture of cross-border collaboration and high alignment with global CXO and VP stakeholders.
Global Shared Service Tools: Developed several tools assisting Global Shared Service Team backend operations like Document Generation workflows, Supplier Invoice Processing, Dispute Resolution and similar.
Project Manager
April-2008 till June-2009
I played a pivotal role in establishing standardized project delivery processes for our valued US-based clients, ensuring efficiency and consistency in project execution. To gain further insights into this achievement and my overall contributions, please click on the logo.
July 2026
December 2025
July 2020 - July 2022
Aug 2007 - Aug 2023
Credential ID 482168
June 2005