Agility E Services Pvt. Ltd., Hyderabad

As Senior Program Manager at Agility E-Services Pvt. Ltd, I spearheaded pivotal initiatives that played a transformative role in our organization's digital evolution:

• Global Enterprise Applications Implementation: Led the comprehensive deployment of Global Enterprise Applications, a cornerstone of our Digital Transformation Initiative. These applications seamlessly integrated all critical business functions, encompassing Sales, Operations, Finance, external/internal application integration, EDI, and advanced Reporting and Business Intelligence.

  • Achievement: Successfully navigated the rigorous Computer System Validation (CSV) process, obtaining GAMP 5® (ISPE) approval, ensuring compliance and reliability in our digital ecosystem.

• Financial Concept Innovation: Demonstrated exceptional problem-solving skills by conceptualizing, designing, developing, and implementing intricate financial solutions, enhancing our financial systems' efficiency and effectiveness.

• AI/ML Initiatives: Spearheaded various AI/ML initiatives for a leading Global Freight Forwarder, including the implementation of a Chatbot, Predictive Analytics models, Speech Recognition systems, and WhatsApp integration. These solutions enhanced customer engagement and operational efficiency, driving business growth.

• Global Workshops: Recognized for my expertise, I led several workshops at global locations spanning Asia, Europe, the Middle East, and the Americas. These workshops facilitated knowledge sharing, fostered cross-cultural collaboration, and contributed to organizational excellence.

During my tenure, I consistently demonstrated a relentless commitment to innovation, excellence, and transformative leadership, driving the Transformational initiative towards new horizons of success.